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ServiceNow Summit Bengaluru, March 9, 2023 – Conference Summary
Summit OverviewLocation: Bengaluru, India Innovators, industry experts, and members of the entire ServiceNow ecosystem gather to explore new ideas, innovate, and uncover new opportunities that enable digital transformations across their businesses. BreakoutsTrack 1: Technology ExcellenceTrack 2: Customer & Industry workflowTrack 3: Employee ExcellenceTrack 4: SecOps & RiskTrack 5: Hyper automation & Low-code SponsorsWipro, Deloitte, E&Y,… Continue reading
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Notes from NASSCOM Product Conclave 2022
India’s growth story is unquestionable. An unprecedented amount of economic activity prevails across all sectors and a consistent GDP growth of 7% is being predicted for this decade. Especially, on the IT front, the software services exports have reached close to $170billion for the fiscal year. India being a global leader in software services exports,… Continue reading
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Sudarshan Kriya – Gateway to Divine Bliss
Recently, I was fortunate enough to attend a residential program called “Happiness Program” at the art of living center, Bengaluru. As simple as the name sounds, one main reason I attended this program was to learn Sudarshan Kriya, a powerful practice involving the breath. The story goes that, his divine grace Sri Sri Ravishankar received… Continue reading
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How Conscious is Google’s LaMDA ? An Eastern Perspective
If you have watched star trek , you definitely know “Data”, a humanoid robot with a superior intelligence who occasionally feels sad because he is unable to experience the totality of human emotions. Recently, a priest turned Google engineer Blake Limone who was testing ethicality of Google’s LaMDA — short for “Language Model for Dialogue… Continue reading
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Creating Customer Value through Lifecycle Service Automation
We are in the midst of so many externalities that companies have little control over. Be it pandemic, chip shortage, Ukraine war or 40-year high inflation, all these forces have pushed companies to rethink their technology spending and driving them to improve their bottom line. This means that their technology refresh cycles would become longer… Continue reading
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Accelerating Customer Success with Cisco PX Cloud API’s
For the folks within the technology services industry, the term ‘customer success’ means delivering a world class post-sales experience for customers from adoption to value realization of their technology investments. At the heart of this experience is the customer success platform that many Cisco partners are heavily investing nowadays. Their goal is to shift their… Continue reading
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PLS: A Transformational Journey for Cisco Partners
In my personal experience, transformation is a hard feat. It begins with the ability to create space for ‘new’ while still embracing the old. Both old and new need to exist for a long period of time. And there comes a time when the ‘new’ becomes a pervasive force while the old takes its natural… Continue reading
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Overview of Cisco PX Cloud
We are clearly living in an experience economy. Businesses that don’t deliver a great digital experience to their customers along the product lifecycle will certainly perish overtime. Continue reading
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PX Cloud – A New Frontier for Cisco Partners
We are clearly living in an experience economy. Businesses that don’t deliver a great digital experience to their customers along the product lifecycle will certainly perish overtime. Continue reading
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What am I up to lately?
After an 18-month long ‘Life’ break, I am happy to share that I am starting a new role this week at Cisco as a partner success executive. Having spent most of my career at cisco, this is like a homecoming for me. What surprised me during my new-hire onboarding process is that Cisco has retained… Continue reading
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